Hours of Operation

Monday ~ Friday
8:30 AM – 4:30 PM
(Excluding Holidays)

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Community Alerts & Notices

Current Area-Wide Alerts

This map only shows alerts applying to ALL of Eastern Charlotte.
If you are looking for an area-specific alert, please register or sign in to Voyent Alert. You may also place a location marker to receive notifications for that area.

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About our Alert System

In times of crisis it is important that residents have access to trusted, timely and accurate information to ensure their own safety and that of their family and loved ones. In response to this need, Eastern Charlotte has chosen Voyent Alert! as the communication service provider for these kinds of events.

Voyent Alert! is a multi-purpose communication service used to send alerts to residents, businesses, and visitors during critical events like fires or floods as well as for relevant day-to-day communications such as snow removal advisories, planned maintenance, water advisories, etc.

For more information you can check out the FAQ and the Voyent Alert Privacy Policy.

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How to Register

Registration for the service is FREE, simple and totally anonymous.

For Mobile App Alerts

Download and install the Voyent Alert! app from the Apple iOS or Google Play app stores.

For Email, Text Message or Voice Call Alerts

Register online at
https://register.voyent-alert.com.

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What You Can Expect

Personalized Communications

Voyent Alert! provides informative communications. Critical information such as the distance and direction from an incident, time of intercept and preferred evacuation routes from your followed locations are provided.

Follow Multiple Locations

Voyent Alert! allows you to create and follow multiple locations such as “Kids School” or “Mom’s House”. Any event or communication related to your followed locations will be forwarded to you along your preferred communication channel.

No Message Fatigue

Voyent Alert’s smart alerting capabilities ensure that you will only get notified when a communication is relevant to you or one of the locations you are following.

Communications Your Way

Receive alerts over a wide variety of communication channels including mobile apps, text/SMS alerting, email or voice calling. You can register for all or one of them.

Privacy is Paramount

Registration is anonymous, and no information volunteered or derived is shared or used for marketing or data harvesting purposes. Locational information from your followed locations is only used to determine its proximity to an alert event and to provide critical context within the communications (such as distance and direction).

Leaving is Easy

Both mobile applications and web-based accounts provide access to an unsubscribe feature accessed via the menu icon on the top right of the screen/page. If the service isn’t working out simply click on the “Unsubscribe” button and you won’t be hearing from us again.

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