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Boil Orders | Information & Instructions

Boil Order Instructions

  1. Water should be brought to a rolling boil for at least one (1) minute.
  2. Any water used for brushing teeth, making ice, juice, coffee, tea or washing vegetables that will not be cooked should be boiled.
  3. People whose immune system is compromised such as the elderly, infants and people with transplanted organ, on dialysis, with HIV/AIDS, etc. should pay attention to the use of a safe source of drinking water.  Water that has been properly boiled is considered a safe source.
  4. It is safe for people to take showers, bathe and use swimming pools.
  5. It is safe to wash dishes in hot soapy water and then air dry.
  6. It is safe to use a dishwasher.

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Boil Orders remain in force until …

  • Work has been completed as per AWWA standards
  • Flushing of the affected areas has been completed
  • Acceptable chlorine residuals have been measured and maintained
  • Two (2) consecutive acceptable sets of results no less than 24 hours apart are reported to Public Health (Government of New Brunswick).

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After a Boil Order is Lifted

  1. Turn on one hot water tap and let it run until the water is cold. This will drain the hot water heater and refill it with safe water.
  2. Flush the plumbing in your home by running all cold water faucets for at least five minutes each.
  3. Flush all appliances connected to the water line, like refrigerators and dishwashers.
  4. Disposable filters that have come in contact with contaminated water should be removed and replaced (under sink style and refrigerator water filters, carbon block, activated carbon, sediment filters, etc.).
  5. Ice from ice makers should be dumped and replaced three times.
  6. Run water softeners through a regeneration cycle.
  7. Drain and refill hot water tanks set below 45° C (normal setting is 60° C).

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For more information, please visit the Office of the Chief Medical Officer of Health (Public Health).

For answers to frequently asked questions regarding a Boil Order, please visit our FAQ: Boil Order page.